Frequently Asked Questions

Troubleshooting Gigity.TV Broadcasts There are a number of reasons that may cause Gigity.TV viewers to experience trouble seeing or hearing broadcasts.  If you are having trouble viewing a broadcast, please review these t...

Our mission is to help Artists take another step towards making a living off of their talents. From this starting point we discovered ways to use live-streaming technology to bring all of the stakeholders together and crea...

Gigity.TV is compatible with a variety of computers and devices.  For best results, ensure your device meets our System Requirements: Internet Connection  To watch Gigity.TV Broadcasts, you must have a high speed I...

Gigity.TV will only grant viewers a refund if the band they intended to see cancels their performance. Or, on a technical level, if there is a disruption of the stream, and if these three conditions are met. 1)The disruption ...

Yes, it is absolutely free to signup at Gigity.TV, both for viewers and Artists. Viewers and Artists get their own profile page through which they can post a picture, become a "fan" of Artists, get notifications on specific s...

Yes. You can come and go as you please during the course of a broadcast, and when you browse Gigity.TV a new tab opens so that you can still hear the music. But, it is one ticket per computer (or viewing device) at a time.
Posted 2 year(s) ago by GigityTV

The first step is to create a free Artist Profile , either for your group, or as a solo performer. If you are already signed up as a viewer, you will need a different email address to create an Artist Profile. Next, approach...

Yes, and without any worry of deductions on their payments. Gigity.TV is paying ASCAP, BMI, and SESAC almost five percent on all Pay Per View and Advertising revenue. This covers our collective obligation to make sure the orig...

The Pay Per View profits, and profits derived from advertising, are shared by all of the parties on a Broadcast. Each Broadcast has its own Broadcast Agreement where every party has a say in how the profits are divided. This u...

Yes. When a band or individual performer creates an Artist Profile, they are agreeing to the terms of the Artist Agreement. All business affairs for that band or individual performer will be managed through the Artist Profile,...

While broadcasting, events are also being archived. An artist may download a free copy (and any other clips archived from attendees who used the Gigity.TV mobile app) simply by logging-in to their account and going to the arch...

Gigity.TV and Broadcast Partners understand that the Artists fully own their recordings, and that they are free to produce, sell and market them as they please. However, Gigity.TV has the right to archive these recordings and ...

The benefit of our system is that it allows venues to stay focused on their core business while our platform maneges the broadcasts. Once the camera system is installed at a venue, there are only 3 things a Broadcaster must d...

A venue must make an investment in the cameras and technology before broadcasting can begin. Also, if a venue already has a streaming system in place, and depending on the particulars, it is possible that a venue can immediat...

The system cost will vary depending on the camera configuration desired by the venue. Here are three examples: Installation option #1: This option is the most affordable. It is a duplicate of the system we currently...

There are many factors like venue size and layout that determine the best equipment needed to deliver a high-quality live stream. Also, our systems are flexible so that upgrades don't require buying a whole new system. We have...

1. Keep your upcoming broadcast calendar full. 2. Encourage artists, their fans, and other stakeholders to open a free Gigity.TV account. 3. Keep the equipment in good working order. 4. Encourage your staff to get comfortab...

1. Pay Per View of LIVE broadcasts. (The venue negotiates with the artists in a broadcast a division of the PPV income.) 2. Advertiser Sponsorship of Live and Archived Broadcasts. 3. In some cases, the licensing of arch...

Payments to all parties will go out from Gigity.TV on the 1st and 15th day of each month. Artists and venues give us their PayPal information (or an email address) when the sign up. Artists may have cover songs to list and ite...

You can report spam, pornography, or any other inappropriate content by sending us a message via the Contact Page . Please include the URL and a short desciption if necessary.

Absolutely. We do not sell or lease any personally identifiable information about you to any third party, however, we may compile general information on our user-base, in an anonymous fashion, for marketing purposes. For more ...

I can't see/hear a Broadcast. What gives? If you're having trouble viewing a broadcast, please refer to our Troubleshooting Guide. Can I watch Gigity.TV Broadcasts on my device? To find out if your device is compatible wit...

You can block people by adding their username to your "blocked users" list. Visit your Account Settings page to learn more about how to block people. If you need additional help, please send us a message from the Contact page.